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MS Office 365 Tech. Support

China - Shanghai
CNY 6500 - 10000 per month
Full Time

Job Description

Looking for Technical Support Engineers for Microsoft Office 365!

Shanghai Wicresoft is looking for English speaking professionals with an interest in IT for training and further employment as a Technical Support Engineer. In our Shanghai office, alongside other international colleagues you will be taught all required technical skills for the position. There will also be classes to help you improve your English, opportunities to meet amazing colleagues, and receive all the support needed to live a happy and productive life here.

Shanghai Wicresoft Co., Ltd., jointly founded by Microsoft Corporation and Shanghai Alliance Investment Limited in 2002, is a trusted provider for «Internet +» transition service. Wicresoft has 13 major operation centers globally, with a delivery network covering Asia (China, Japan and Hong Kong), North America, Europe (Sweden and UK) and many other countries and regions.


Responsibilities:

- Represent Microsoft and communicate with Microsoft Cloud customers in APGC region.
- Manage relationships with multiple customers, partners and collaborate with MS people
- Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
- Document incidents, report customer suggestions and technical issues to Microsoft

Requirements

- Good English written and oral skills
- Fast learning skills
- Interest in IT

Benefits

- Competitive salary
- Accommodation in Shanghai
- Food (lunch, coffee, breakfast)
- Life insurance
- Tickets to Shanghai
- Continuous training of hard and soft skills
- Free English courses in the office
- Motivated and highly professional team to work with
- Comfortable working environment (spacious and well-equipped workstations, meeting rooms, coffee bar, interactive lounge zone, sport facilities) Corporate events

Categories

Information Technology and Services

Functions

Customer Service, Information Technology

Skills

Academic English, Fast Learning, Hard Work, Soft Skills, Tech-savvy

Language Requirements

English

Education Degree

Bachelor's Degree

Visa Support

Yes

Only Candidates from this countries can apply:

Worldwide

Date Posted: 2020-01-13

Date Modified: 2020-01-13

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  • Industry: Information Technology and Services
  • Type: Private Company

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