About
Onion Insights is a Global Customer Experience Measurement (CEM) company established in 2009, headquartered in Mumbai, India. We consult our clients on and create, measure and deliver exceptional Customer Experiences. We deliver a combination of Consulting Prowess and focussed Business Insights, with compelling Data Storytelling that comes from 20 years of Advertising, Marketing and Research, Mystery Shopping, and Customer Satisfaction Experience. Since 2009, Onion Insights has been powering Global Brands in the never-ending evolution of Customer Excellence - moving from Service through Experience to build true Excellence for their People and Customers.